BUSINESS INFORM JOURNAL.

УКР

ENG

Search:

REGISTRATION CERTIFICATE

KV #19905-9705 PR dated 02.04.2013.

FOUNDERS

RESEARCH CENTER FOR INDUSTRIAL DEVELOPMENT PROBLEMS of NAS of Ukraine (KHARKIV, UKRAINE)

ROR

EDRPOU 05481984

According to the decision No. 802 of the National Council of Television and Radio Broadcasting of Ukraine dated 14.03.2024, is registered as a subject in the field of print media.
ID R30-03156

PUBLISHER

Liburkina L. M.

CATALOG

Optimizing Business Processes in a Company under Uncertainty
Babych D. V.

Babych, Dmytro V. (2026) “Optimizing Business Processes in a Company under Uncertainty.” Business Inform 6:506–515.
https://doi.org/10.32983/2222-4459-2026-6-506-515

Section: Management and Marketing

Article is written in Ukrainian
Downloads/views: 7

Download article (pdf) -

UDC 005.591.6:005.334

Abstract:
The article explores the theoretical and practical aspects of optimizing business processes in a company under conditions of uncertainty. The relevance of the study is due to the increasing impact of external and internal risks, the instability of the economic environment, digital transformation, changes in consumer needs, disruption of logistics connections, and the need to enhance the adaptability of economic entities. It has been identified that business processes are the foundation of effective company functioning, as they ensure the implementation of its key functions, the creation of consumer value, the rational use of resources, and the achievement of strategic goals. The essence of business process optimization is revealed as a purposeful process aimed at improving the structure, content, and mechanisms of implementing the company’s main management and operational processes. The main factors of uncertainty affecting the functioning of a company’s business processes have been systematized, including macroeconomic instability, technological changes, competitive pressure, staffing issues, information limitations, and insufficient levels of automation. The feasibility of using modern optimization tools has been substantiated, among which are business process management, Lean Management, Agile approaches, digital technologies, data analytics, and risk-oriented management. The relevance of developing an adaptive business process management mechanism has also been substantiated, which involves monitoring the environment, identifying risks, analyzing deviations, developing corrective measures, implementing changes, and evaluating results. It has been proved that comprehensive business process optimization helps reduce costs, increase productivity, improve the quality of management decisions, strengthen competitiveness, and ensure sustainable development of the company in an unstable environment.

Keywords: business processes; optimization; enterprise management; uncertainty; risks; adaptive management; digitalization; performance efficiency.

Fig.: 1. Bibl.: 16.

Babych Dmytro V. – Doctor of Sciences (Economics), Professor, Professor, Department of Marketing, Management and Entrepreneurship, V. N. Karazin Kharkiv National University (4 Svobody Square, Kharkіv, 61022, Ukraine)
Email: [email protected]

List of references in article

Druhova O.S., Bril M.S. & Zadorozhnyi A.O. (2025). Upravlinnia pidpryiemstvom v umovakh nevyznachenosti [Enterprise management in conditions of uncertainty]. Upravlinnia zminamy ta innovatsii, 15, 14–20. https://doi.org/10.32782/CMI/2025-15-2
Feliciano-Cestero M.M., Ameen N. & Kotabe M. (2023). Is Digital Transformation Threatened? A Systematic Literature Review of the Factors Influencing Firms’ Digital Transformation and Internationalization. Journal of Business Research, 157, Art. 113546. https://doi.org/10.1016/j.jbusres.2022.113546
Grisold T., Janiesch C., Roglinger M. & Wynn M.T. (2024). Managing Dynamics in and Around Business Processes. Business & Information Systems Engineering, 66, 533–540. https://doi.org/10.1007/s12599-024-00895-2
Halashov D.Yu. (2025). Optymizatsiia biznes-protsesiv pidpryiemstva na osnovi tsyfrovizatsii [Optimization of enterprise business processes based on digitalization]. Ekonomika ta suspilstvo, 80. https://doi.org/10.32782/2524-0072/2025-80-151
Horovyi V.M. (2025). Chynnyky tsyfrovoi transformatsii biznes-protsesiv pidpryiemstv u konteksti neotekhnolohichnoho vidtvorennia [Factors of digital transformation of enterprise business processes in the context of neo-technological reproduction]. Biznes Inform, 5, 162–168. https://doi.org/10.32983/2222-4459-2025-5-162-168
Kononenko Zh.A., Sharavara R.I. & Yakovenko T.I. (2024). Modeliuvannia biznes-protsesu – skladova upravlinnia pidpryiemstvom [Business process modeling as a component of enterprise management]. Ekonomika ta suspilstvo, 62. https://doi.org/10.32782/2524-0072/2024-62-134
Kovach J.V., Cardoso-Grilo T. & Cardoso M. (2024). Advancing Business Process Management Lifecycle Implementation Through the Integration of the Design for Six Sigma Method. Business Process Management Journal, 2(30), 341–365. https://doi.org/10.1108/BPMJ-05-2023-0333
Melnyk L., Karintseva O., Kalinichenko L., Kharchenko M. & Tarasenko S. (2024). Tsyfrova transformatsiia biznes-protsesiv v Ukraini: krashchi praktyky vitchyznianoho biznesu ta suchasni vyklyky [Digital transformation of business processes in Ukraine: best practices of domestic business and modern challenges]. Mekhanizm rehuliuvannia ekonomiky, 2, 54–60. https://doi.org/10.32782/mer.2024.104.07
Nguyen H.T. (2025). Digital Transformation for SMEs Through an Optimized Approach to Business Process Management. Management, 1(29), 362–403. https://doi.org/10.58691/man/202535
Prokhorova V.V. & Chobitok V.I. (2021). Orhanizatsiino-upravlinske zabezpechennia reinzhynirynhu biznes-protsesiv na pidpryiemstvi v umovakh tsyfrovizatsii [Organizational and managerial support of business process reengineering at the enterprise in the conditions of digitalization]. Biznes Inform, 1, 279–285. https://doi.org/10.32983/2222-4459-2021-1-279-285
Prokhorova V., Chobitok V. & Kurbel Yu. (2020). Reinzhynirynhovi mekhanizmy v systemi upravlinnia biznes-protsesamy pidpryiemstv [Reengineering mechanisms in the enterprise business process management system]. Adaptyvne upravlinnia: teoriia i praktyka. Seriia «Ekonomika», 9. https://doi.org/10.33296/2707-0654-9(18)-11
Shkurat M.Ye. & Uzbek H.R. (2024). Suchasni metody pidvyshchennia efektyvnosti biznes-protsesiv kompanii v epokhu tsyfrovoi transformatsii [Modern methods of increasing the efficiency of company business processes in the era of digital transformation]. Biznes Inform, 5, 136–145. https://doi.org/10.32983/2222-4459-2024-5-136-145
Shulha O.A. (2025). Metodychni pidkhody do analizu biznes-protsesiv pidpryiemstva [Methodological approaches to the analysis of enterprise business processes]. Ekonomika ta suspilstvo, 79. https://doi.org/10.32782/2524-0072/2025-79-148
Slyvchuk A.L. & Druhov O.O. (2024). Metodolohichni pidkhody do optymizatsii biznes-protsesiv vyrobnychoho pidpryiemstva na osnovi vprovadzhennia stratehii Lean ta Six Sigma [Methodological approaches to optimizing business processes of a manufacturing enterprise based on the implementation of Lean and Six Sigma strategies]. Ekonomika ta suspilstvo, 68. https://doi.org/10.32782/2524-0072/2024-68-27
Szelagowski M. & Berniak-Wozny J. (2024). BPM Challenges, Limitations and Future Development Directions – a Systematic Literature Review. Business Process Management Journal, 2(30), 505–557. https://doi.org/10.1108/BPMJ-06-2023-0419
Teixeira A.R., Ferreira J.V. & Ramos A.L. (2024). Optimization of Business Processes Through BPM Methodology: A Case Study on Data Analysis and Performance Improvement. Information, 11(15), Art. 724. https://doi.org/10.3390/info15110724