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RESEARCH CENTRE FOR INDUSTRIAL DEVELOPMENT PROBLEMS of NAS (KHARKIV, UKRAINE)

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BUSINESS INFORM №8-2014

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4

Section: International Economic Relations
UDC 338.24
Sienina A. O.
Features and Organizational Experience of Administrative Services in the EU (p. 25 - 33)

The article describes the process of development and administrative services (AS) from the historical perspective, the analysis of the theoretical and methodological aspects of the system of administrative services of the EU: principles, the model and its components. The essence was refined, the peculiarities and tendencies of development of the "European Model" to provide AS. The organizational features of providing administrative services, as well as the European regulatory framework and the development of public services in the EU were considered. The analysis made it possible to identify the main problems related to the practical implementation of the model and the process of development of the system of administrative services in the EU, as well as allowed to identify areas for further research of excellence in some EU countries. It was noted that in Ukraine there is a noticeable lag from the EU in the field of state regulation of service markets in general and in certain areas of modernization of the AS. The most promising directions of development of the AS in Ukraine were dentified, based on the analysis of the experience of its implementation in the EU.
Keywords: public services, administrative services, government regulation, e-government benchmarking
Fig.: 3. Tabl.: 3. Bibl.: 23.

Sienina Anastasiia O. – Postgraduate Student, Department of Taxation, Simon Kuznets Kharkiv National University of Economics (9a Nauky Ave., Kharkiv, 61166, Ukraine)
Email: [email protected]

Article is written in Ukrainian
Downloads/views: 264

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Reference to this article:
Sienina, Anastasiia O. (2014) “Features and Organizational Experience of Administrative Services in the EU.” Business Inform 8:25–33.


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